**Privacy Policy for Tork Motors Bangladesh **
Effective Date: 22-09-2022
At Tork Motors Bangladesh, a subsidiary of Tata Motors, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website, purchase our products, or engage with our services.
### 1. **Information We Collect**
We may collect various types of information from you, including but not limited to:
– **Personal Information:** Name, address, email address, phone number, and other identifiable information you provide when filling out forms, purchasing products, or contacting us.
– **Payment Information:** When you make a purchase, we collect payment details, such as credit/debit card information or other billing details.
– **Technical Data:** IP address, browser type, device type, operating system, and details of your usage of our website (such as pages visited, time spent on pages).
– **Location Data:** Information about your geographic location when you use location-based services.
### 2. **How We Use Your Information**
We use your personal data for the following purposes:
– To process your transactions and deliver the products or services you’ve requested.
– To communicate with you regarding your purchases, service updates, or promotional offers.
– To enhance and improve our products, services, and customer support based on feedback and analytics.
– To provide tailored marketing and advertisements based on your preferences and past interactions with our company.
– To comply with legal and regulatory requirements.
### 3. **Sharing Your Information**
We may share your personal data with third parties under the following conditions:
– **Service Providers:** We may share your information with third-party service providers who help us operate our business (such as payment processors, shipping companies, and IT service providers).
– **Legal Obligations:** We may disclose your information when required by law or in response to valid requests by public authorities (e.g., law enforcement).
– **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party.
### 4. **Cookies and Tracking Technologies**
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
– Analyze user activity to improve website functionality.
– Remember your preferences for future visits.
– Provide relevant advertisements based on your interests.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
### 5. **Data Security**
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes the use of encryption technologies, secure servers, and other physical and digital security measures. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
### 6. **Your Rights**
You have the following rights concerning your personal data:
– **Access:** You may request a copy of the personal information we hold about you.
– **Rectification:** You can request correction of any inaccurate or incomplete information.
– **Erasure:** You may request that we delete your personal data, subject to certain legal obligations.
– **Data Portability:** You may request that we transfer your data to another service provider.
– **Opt-out of Marketing Communications:** You can opt out of receiving promotional messages by following the unsubscribe instructions in the communication or by contacting us directly.
### 7. **Retention of Data**
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
### 8. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational procedures. The updated policy will be posted on our website, and the “Effective Date” will be revised accordingly.
### 9. **Contact Us**
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at:
**Tork Motors Bangladesh**
Customer Service Department
Email:info@torktatamotorsbd.com
Phone: +8809638384449
Address: [#08No wearhouse, port colony road, residenceial play ground opposite sides, mongla port, Khulna-9351
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By using our website or services, you agree to the terms outlined in this Privacy Policy.